A 25% non-refundable deposit will secure your booking. Without this deposit, your date will not be held.
All final balances are due 4 weeks prior to the wedding date. Payment may be made earlier should you wish. If payment is not made on or by this date, we reserve the right to cancel the order.
The initial 25% is non refundable and non transferable. As this covers time already spent on consultations, tastings, sketches and loss of other bookings for the same date. We have the right to cancel your booking in circumstances beyond our control such as fire or ill health. In such a case, I will do my best to find you another cake designer. If it is not possible, I would refund all payments made to date.
It is the customers responsibility to ensure the venue supplies a suitable table and location for the cake to be displayed. Once the cake has been delivered and signed for, I am no longer responsible
The cost of delivery and set up is included in the price. If your venue changes, then please let us know as soon as possible, as there may be additional charges. We are not liable for any damage to your cake at the venue once we have delivered and set up your cake.
An Allergen list will be left with every cake supplied, and handed to the wedding co-ordinator/
chef/caterer. Dietary requirements are your responsibility to advise.
There will be non edible items in most cakes, such as dowels, sugar flowers and ribbon. The venue will be asked to remove these for you prior to cutting and serving but it is your responsibility to ensure they are not eaten.
Should your event be cancelled or postponed due to Covid 19 , then I will work with you to move your date. No refunds will be given.
If you have any concerns about your cake, then please notify us upon delivery/inspection so that we will have the opportunity to rectify. A partial refund may be given if cakes are returned to us and are unsuitable for consumption/not as described in quote. No refunds will be given due to change of mind.
Payment of your booking fee confirms you have read and agree to these Terms and Conditions.